Dealing with resistance in AI ★★★★ Master Level
This one-day course equips you with the right communication and leadership mindset to become flexible in any situation and focus on creating win-wins that generate alignment with all stakeholders involved.
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Dealing with resistance in AI
- Tools to recognize, understand, and solve resistance
- The four communication layers: content, process, interaction and feeling.
- Understand your resistance towards resistance
- Tools to create win-wins effectively
- Being able to recognize resistance and its value through awareness of function and appearance of resistance.
- Being able to understand resistance: identify the underlying motives of the resistance or objections and uncover all the aspects related.
- Being aware of your personal primary reaction towards resistance. Learn how to proactively avoid or cope these triggers in order to make maximum impact in higher pressure situations.
- Being able to solve resistance to become more flexible in handling objections and seeking win-win solutions in line with the larger business goals.